Contact us

Our customer support team aims to respond to your queries within 1–2 business days.

Working Hours: Monday to Saturday, 10:00 AM to 6:00 PM IST
Weekly Off: Sunday and public holidays

Queries received outside working hours will be addressed on the next working day. Response times may vary during holidays, sales, or periods of high enquiry volume.

Formal complaints will be acknowledged within 48 hours and addressed within the applicable legal timeframe.

Grievance Officer

If your concern remains unresolved through regular customer support, you may contact our designated Grievance Officer.

Business Name: Dhanshree Trends

Brand: Dhansree

Grievance Officer: Navneet Bhardwaj

Designation: Grievance Officer

Email: info@dhansree.com

Phone: 9887776777

Postal Address: C-197, Murlipura Scheme, Jaipur, Rajasthan, India

Please include your name, contact details, order number (if applicable), a description of your complaint, and the resolution you are seeking.

We will acknowledge your complaint within 48 hours of receipt and endeavour to resolve it within one month, in accordance with applicable Indian consumer protection requirements.

Dhansree currently operates exclusively online from Jaipur, Rajasthan, India, through our website, https://dhansree.com.

We do not currently have a physical retail shop open for customer visits. Our business address is provided for correspondence, and visits should not be made without prior confirmation.

As Dhansree grows, we hope to open a physical store in the future. Until then, you can browse our collections and shop conveniently online.

For assistance, please contact us through the details listed on this page.