Privacy policy

Depending on how you use Dhansree, we may collect the following information:

Name, mobile number, and email address.

Billing address, shipping address, PIN code, and delivery instructions.

Order history, purchased products, order status, cancellations, returns, and refund details.

Payment status and transaction references. Payments made through an external payment provider may also be subject to that provider’s privacy policy.

Account and login information, where account services are used.

Customer support messages, complaints, and feedback you submit.

Technical information such as IP address, browser type, device information, website logs, and cookies used by the website.

We collect only information reasonably needed for the relevant purpose. Please do not send passwords, OTPs, CVVs, or complete payment-card details through customer support channels.

We use personal information for the following purposes:

To process, confirm, and fulfil your orders.

To arrange shipping, provide delivery updates, and handle cash-on-delivery orders where available.

To process cancellations, returns, exchanges, and refunds.

To respond to product enquiries, customer support requests, and complaints.

To manage customer accounts and protect against fraud, misuse, and unauthorised access.

To maintain accounting, tax, order, and other legally required records.

To maintain, secure, and improve our website and shopping experience.

To send promotional offers, product updates, or marketing messages where permitted by law and where any required consent has been obtained.

You may opt out of promotional communications using the available unsubscribe option or by contacting us. Necessary order updates and service communications may continue.

Dhansree does not sell customers’ personal information as a business practice.

We may share relevant information with the following categories of service providers:

Courier and delivery partners: Your name, contact number, delivery address, and necessary order details may be shared with the courier assigned to deliver your order.

Payment service providers: Where online payment services are enabled, relevant payment and transaction information may be processed by the payment provider to complete and verify your payment.

Website hosting, security, and technical service providers: Limited information may be processed to operate, maintain, and protect our website.

Professional advisers and government authorities: Information may be disclosed where reasonably necessary for legal compliance, accounting, dispute resolution, or a lawful request.

We aim to share only the information necessary for the relevant service or purpose and expect service providers to handle it appropriately.

Third-party services operate under their own applicable terms and privacy policies.

We retain personal information only for as long as reasonably necessary to fulfil orders, provide customer support, manage returns and disputes, maintain security, and meet applicable legal obligations.

Order, invoice, and accounting records may need to be retained for several years under applicable tax and business recordkeeping requirements.

Customer communications, technical logs, and account information may be retained for different periods depending on their purpose and applicable requirements.

When information is no longer needed, we will take appropriate steps to delete or anonymise it, unless we are legally required or otherwise permitted to retain it.

You may contact us to request access to your personal information, correction of inaccurate details, or deletion of information where applicable under the law.

You may also ask questions about how your information is used or withdraw consent where processing is based on consent and withdrawal is legally available.

To submit a privacy request, email info@dhansree.com with the subject line “Privacy Request”.

Please describe your request and provide your registered email address, phone number, or relevant order number. We may ask you to verify your identity before processing the request.

Some information may need to be retained to comply with legal obligations, maintain required business records, or resolve disputes.

Business Name: Dhanshree Trends

Brand: Dhansree

Address: C-197, Murlipura Scheme, Jaipur, Rajasthan, India

Email: info@dhansree.com

Dhansree may use cookies and similar technologies to support essential website functions, such as maintaining your shopping cart, managing login sessions, securing your account, and remembering necessary preferences.

If analytics, advertising, or other optional tracking technologies are enabled, they may collect additional information about how visitors use our website. We will provide applicable notices and choices where required by law.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect shopping cart, login, checkout, or other website functions.

We may update this Privacy Policy when our services, website features, business practices, or legal requirements change.

The latest version will be published on this page, along with the date it was last updated.

We encourage customers to review this page periodically to stay informed about how Dhansree collects, uses, and protects personal information.

For questions about this policy, please contact info@dhansree.com.

Last Updated: 10 October 2026

We use Google Analytics to understand how people use this website — which pages are visited, how long people stay, and roughly where in the world they are. It helps us decide what to improve.

Google Analytics sets cookies in your browser and sends Google some information about your visit: the pages you look at, the approximate area you are in, your device and browser, and the site or search that brought you here. We do not send Google your name, your email address, your delivery address, your order details or your payment details.

This runs only on the shop pages. Google processes this information on our behalf, and it may be handled on servers outside India. Google's own explanation is at policies.google.com/privacy.

If you would rather not be counted, you can block cookies in your browser settings, or install Google's opt-out add-on from tools.google.com/dlpage/gaoptout. The shop works normally either way.

To ask what we hold about you, or to raise a concern, write to info@dhansree.com.

When you visit this website we use Google Analytics to understand how the site is used. If we are running advertising, we also use Google Ads conversion tracking and the Meta (Facebook) pixel to measure which adverts lead to orders.

These services place cookies and similar identifiers in your browser, and receive your IP address, the pages you view, and the products you view, add to your cart and buy, including the order value and order number. They do not receive your name, email address, phone number or delivery address from us.

Google and Meta use this information to measure our advertising and may use it to show you our adverts on their own services and on other websites. They act as independent data controllers for that use, under their own policies: Google's at policies.google.com/privacy and Meta's at facebook.com/privacy/policy.

You can opt out of Google Analytics with Google's browser add-on (tools.google.com/dlpage/gaoptout), and you can control advertising from Google and Meta in your account settings with each of them. Most browsers also let you block or delete cookies.

We keep this information for as long as those services retain it on our behalf, which is up to 26 months for Google Analytics and up to 2 years for Meta.

For questions about this, or to ask us about the data we hold, write to us at the address on our Contact page.